Modify Transactions

February 26, 2018

Modify Transactions

The Modify Transaction option allows you to modify the sender or receiver names or add a test question to a money transfer.

Note: This option will only be available depending on your configuration.

To modify a transaction

  1. From the Main Menu, click on the Tools (F4) button or press the F4 key.

The Tools/Admin Menu 1 of 2 screen appears.

  1. From the Tools/Admin Menu 1 of 2, click on the Tools/Admin Menu 2 of 2 (Alt-2) button or press the Alt-2 keys.
  1. From the Tools/Admin Menu 2 of 2, click on the modify button or press the F10 key.

The 1. Lookup tab appears.

Lookup tab

Fill in the following fields:

  • Account Number

  • Confirmed ID

  • MTCN

Then click the Search (Enter) button or press the Enter key.

Click the Cancel (Esc) button or press the Esc key to return to the Tools/Admin Menu.

  1. The 2. Transaction Details tab appears

Transaction Details tab

Mexico example

Mexico example

To change the Receiver’s or Sender’s name just move to the field with your mouse or use the Tab key.

Where available, the Destination City/State may be changed by selecting from the drop down list (if available) or by manual entry when there is no drop down.

After making the changes, click the OK (Enter) button or press the Enter key to continue.

Click the Cancel (Esc) button or press the Esc key to cancel the changes.

  1. The 3. Change Confirmation tab appears.

Change Confirmation tab

Confirm that the changes are correct and click the Submit (Enter) button or press the Enter Key.

Click the Cancel (Esc) button or press the Esc key to cancel the changes.

  1. The 4. Finish tab appears.

Finish tab

Click on the Done (Enter) button or press the Enter key to return to the Tools/Admin Menu