Change Password

February 26, 2018

Change Password

To change your password

  1. Press the Change Password Button (you can use Alt-P). The screen will change to the one shown below.

Change Password Button (you can use Alt-P)

  1. Enter your current User ID and Password in the respective fields.
  2. Enter the new password. Your new password must follow these rules:
    1. The password must have alphanumeric characters and at least one numeric character.
    2. The password length has a minimum of 1 character and a maximum of 24 characters.  This number is configured for your particular agent network settings.
    3. You can not reuse a password from the last X amount of passwords that have been used. The X number is configured according to your particular agent network settings.
  3. You could either press Enter or use your mouse to click the Sign-On button to log in.
  4. You can also Cancel your Password change request by pressing Alt-P or using your mouse to press the Cancel Password Change button.