Main Menu

February 26, 2018

Main Menu

Once you have successfully signed on to the Western Union ® Translink ™ application, the Main Menu screen appears.  Using the mouse, point to and click on any of the menu’s buttons below for more information or click here for a description of each button’s function.

Main menu

Description

Button

Function

Send Money Menu

Send Money  (F5)

Takes you to the Express Services Screen dialog box when the Western Union ® Card configuration is set to auto.  If not set to auto, takes you to the Send Money Menu.

Receive Money Menu

Receive Money (F6)

Takes you to the Receive Money Menu.

Western Union application

Sign Off (Ctrl-S)

Signs you out of the Western Union ® Translink ™ application.

Enroll Without Transaction (Alt-E)

Enroll Without Transaction (Alt-E)

Takes you to the Western Union ® Card enrollment form in the Western Union Card dialog box.

Notes:  Function keys F5 through F10 perform different actions based upon the menu that is open.

The keystroke shown in parenthesis (e.g. F5) performs the same action as clicking on the button.

The following table describes each button and corresponding shortcut key on the Main Menu screen’s toolbar:

Note: The toolbar also appears on the Send Money Menu and Receive Money Menu screens.

Button

Description

Help  (F1)

Help  (F1)

Click the Help (F1) button on the screen or press the F1 key on the keyboard to access the Help system.

Menu  (F2)

Menu  (F2)

Click the Menu (F2) button on the screen or press the F2 key on the keyboard to open the Main Menu (access to all money transfer transactions).

Reports  (F3)

Reports  (F3)

Click the Reports (F3) button on the screen or press the F3 key on the keyboard to open the Reports menu (not enabled, future feature).

Tools  (F4)

Tools  (F4)

Click the Tools (F4) button on the screen or press the F4 key on the keyboard to open the Tools/ Admin menu (contains security, ordering, and administrative operations.

Tools  (F4)

Agent Referral (Ctrl-A)

Click the Agent Referral (Ctrl-A) button on the screen or press the Ctrl-A keys on the keyboard (finds agents in other cities, states, or countries).

Database Update  (Ctrl-D)

Database Update  (Ctrl-D)

Click the Database Update (Ctrl-D) button on the screen or press the Ctrl-D keys on the keyboard (updates information from the server).

Mail (Ctrl-M)

Mail (Ctrl-M)

Click the Mail (Ctrl-M) button on the screen or press the Ctrl-M keys on the keyboard (electronic mail).

Product  (Ctrl-P)

Product  (Ctrl-P)

Click the Product button on the screen or press the  Ctrl-P keys on the keyboard (not enabled, future feature).

Sign Off  (Ctrl-S)

Sign Off  (Ctrl-S)

Click the Sign-off (Ctrl-S) button on the screen or press the Ctrl-S keys on the keyboard to sign off (exit the application) and return to the login.

Note:  The F1-F10 are shortcut keys that correspond to a command on a menu.  The F1-F10 keys are located on the top row of the keyboard.  Shortcut keys, such as Ctrl-A, can also correspond to a command on a menu.  The Ctrl keys are located on the bottom row of the keyboard.  Hold down a Ctrl key while pressing the letter key. The Quick Reference Guide contains keystroke shortcuts for all transactions and operations.

Use the following table as a guide to accessing the appropriate function.

Function

Description

Transactions

Select

To View

Send Money Menu appears.

Note: Depending on your configuration, the Currency Selection Screen and/or Express Services Screen may appear.

Receive Money Menu appears.

Product List

Default is blank. List box displays an alphabetical listing of all available Western Union products.

Product List

  1. Under Product List, click the drop-down arrow to the right of the Product list box to view list of available Western Union products.

OR

Press the Ctrl-P keys.

  1. Select the product.

  2. Press the Enter key or click on the GO! button.

  3. The dialog box for the selected product appears.

Sign Off

Select

To View

Sign Off (Ctrl-S)

Returns to the Login Screen.  The User ID and Password are cleared.  Select Exit (Esc) to close the application.

Western Union Card

Select

To View

Enroll Without Transaction (Alt-E) Western Union Card enrollment screen  appears.

Note:  There is a text box on the bottom of the Main Menu screen.  It is for informational purposes only.