Subpeona Service

February 26, 2018

Subpoena Service

Western Union ® transaction documents are the sole property of Western Union and must be stored by the Agent in a secure location for the period of time stated in the record retention requirements.  Do not release any information or documents associated with money transfer to anyone except an authorized Western Union representative.

  • Do not release any information or documents even if you are presented with a subpoena.
  • All police inquiries, subpoenas or judicial requests need to be directed to Western Union Financial Services, Inc.  Please contact a Western Union Customer Service Representative at 1-888-985-7626, select option “5” for assistance.