Acceptable Forms of Payment

February 26, 2018

Acceptable Forms of Payment

Acceptance of funds other than cash is at your own risk.  You should be cautious when accepting large denomination bills.

Western Union ® is not responsible for counterfeit money accepted by employees at Agent locations.

You are responsible for collecting and safeguarding all funds received for Western Union transaction.

Following are acceptable forms of payment:

  • Cash – Be cautious when accepting large denomination bills.  Western Union is not responsible for counterfeit money you accept.

  • Travelers Cheques – The presenter must provide valid identification and countersign each cheque in your presence.  Verify the signatures.  Cheques must be made payable in U.S. dollars, not foreign currencies.

  • Western Union Money Transfer Checks (Call 1-800-634-1311 to verify.) – Are acceptable only if you verify with the CSC that the check is authentic and valid, and made payable to the sender.  Call the Customer Service Center to verify Western Union Money Transfer Checks.

  • Cashiers Checks (not Certified Checks) – Are acceptable only if they are made payable to you, the Agent.  Also, the issuing bank must verify the check number, the amount, and that it is authentic.  Record the name of the person at the bank verifying the Cashier’s Check.  Do not accept the bank’s telephone number from the consumer.  Consult your telephone directory.

  • Debit Cards –

Note: Certified checks are not acceptable.  The consumer must be instructed to secure a cashiers check or cash.  You are responsible to collect and safeguard all funds received for Western Union transactions.

In order to accept payment, as the Western Union Agent, all checks must be made payable to you.